SERVICE QUALITY


Compliance with and support of client's mission, vision, goals, values and ethics.
Commitment to the highest level of quality care and customer satisfaction.
Timely response to the needs of clients.
Promoting good will and a smooth working relationship among all participants.
Keeping abreast of the regulatory and clinical developments in health care.
Emphasis on recruiting qualified and experienced staff.
Assessment of the nursing staff for clinical competency according to regulatory requirements.
Continuous improvement through use of staff development plans, formed in liaison with client hospitals' supervisors and staffing coordinators.




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